1. Information We Collect

We collect information from you in the following ways:

a. Personal Information: When you visit our website or engage in certain activities (e.g., filling out a form, subscribing to our newsletter, or contacting us), we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Address
• Payment information (processed via secure third-party payment processors)
• Any other information you voluntarily provide

b. Non-Personal Information: We also collect non-personal information that does not identify you individually. This includes:

• IP address
• Browser type
• Device type
• Pages visited on our site
• Time spent on the site
• Geo-location (if enabled)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process queries and provide customer support.
• To communicate with you about promotions, or your inquiries.
• To improve our website and services based on your feedback and usage.
• To send marketing communications (if you have opted in).
• To ensure security and prevent fraudulent practices on our site.
• To comply with legal requirements.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, track usage, and analyze site performance. You can control cookie settings through your browser preferences, but note that disabling cookies may affect your ability to use certain features of the website.

We may also use third-party analytics tools (e.g., Google Analytics) to help us analyze traffic patterns and improve our services.

4. How We Protect Your Information

We take the security of your personal data seriously and implement various measures to protect it from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

However, please note that no method of internet transmission or electronic storage is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in running our business, such as:

• Payment processors
• Shipping and logistics companies
• Email marketing platforms
• Analytics providers

These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.

In some cases, we may disclose your information if required to do so by law, such as to comply with a subpoena or legal process.

6. Your Choices and Rights

You have certain rights regarding the personal information we hold about you, including:

• Access: You can request access to the personal information we hold about you.
• Correction: If you believe any of your information is incorrect or incomplete, you may request to correct it.
• Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal or contractual obligations).
• Opt-out of Marketing Communications:: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link at the bottom of our emails, or by contacting us directly.

To exercise any of these rights, please contact us at noreply@octacore.cloud.

7. Use by Minors

Our website is not intended for children under the age of 18 as per Indian Law, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe we may have collected information about a minor, please contact us at noreply@octacore.cloud.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory compliances. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed.

By using our website, you acknowledge that you have read and understood this Privacy Policy.